AI Automation Specialists
Project Manager / Client Success Manager
Remote (EU)
Full-time
We build custom AI and automation systems that take repetitive work off our clients' plates - so their teams can focus on growth instead of grunt work. We've delivered for 70+ companies across dozens of industries, from tracking infrastructure to CRM implementation to end-to-end sales and marketing dashboards.As we grow, the work that wins us clients isn't enough on its own - we need someone who makes sure every project lands, every client feels looked after, and nothing falls through the cracks. That's this role. You'll be the bridge between our clients and our technical team: owning timelines, managing expectations, and turning successful deliveries into long-term relationships. If you're organized, genuinely care about client outcomes, and like being the person who holds it all together, this is for you.
01
What you'll do
Own client projects end to end - from kickoff through delivery - keeping scope, timelines, and deliverables on track
Serve as the main point of contact for clients: leading calls, sending updates, and making sure they always know where things stand
Translate between clients and our technical team - turning business needs into clear briefs, and technical progress into plain-language updates
Run the project rhythm: kickoffs, status check-ins, milestone reviews, and handovers, documented cleanly in our project tools
Manage expectations proactively - spotting risks, surfacing blockers early, and keeping projects from drifting
Drive client success after launch: onboarding, adoption, check-ins, and identifying where we can deliver more value
Spot opportunities for renewals and expansion within existing accounts, and flag them to the team
Capture feedback and testimonials, and feed learnings back into how we run projects
01
What you'll do
Own client projects end to end - from kickoff through delivery - keeping scope, timelines, and deliverables on track
Serve as the main point of contact for clients: leading calls, sending updates, and making sure they always know where things stand
Translate between clients and our technical team - turning business needs into clear briefs, and technical progress into plain-language updates
Run the project rhythm: kickoffs, status check-ins, milestone reviews, and handovers, documented cleanly in our project tools
Manage expectations proactively - spotting risks, surfacing blockers early, and keeping projects from drifting
Drive client success after launch: onboarding, adoption, check-ins, and identifying where we can deliver more value
Spot opportunities for renewals and expansion within existing accounts, and flag them to the team
Capture feedback and testimonials, and feed learnings back into how we run projects
02
What we're looking for
2+ years in project management, client success, account management, or a comparable client-facing role - ideally in an agency, SaaS, or consulting environment
A naturally organized operator: you keep many threads moving without dropping any
Strong communication and relationship skills — clients trust you, and you're comfortable leading a call or delivering difficult news
Enough technical fluency to talk credibly about automations, CRMs, dashboards, and integrations — you don't need to build them, but you need to understand them
Comfort with project and CRM tools (e.g. ClickUp, HubSpot, Notion, or similar)
A proactive, ownership mindset - you anticipate problems instead of reacting to them
Fluent written and spoken German and English
Bonus: experience with marketing, sales operations, or automation/tracking projects
02
What we're looking for
2+ years in project management, client success, account management, or a comparable client-facing role - ideally in an agency, SaaS, or consulting environment
A naturally organized operator: you keep many threads moving without dropping any
Strong communication and relationship skills — clients trust you, and you're comfortable leading a call or delivering difficult news
Enough technical fluency to talk credibly about automations, CRMs, dashboards, and integrations — you don't need to build them, but you need to understand them
Comfort with project and CRM tools (e.g. ClickUp, HubSpot, Notion, or similar)
A proactive, ownership mindset - you anticipate problems instead of reacting to them
Fluent written and spoken German and English
Bonus: experience with marketing, sales operations, or automation/tracking projects
03
What we offer
A salary of EUR 2,500 - 3,500 per month, depending on experience
Real ownership of client relationships and projects, with the autonomy to run them your way
A small, focused team that moves quickly and trusts each other
Direct collaboration with the founder and senior strategists - your input shapes how we work
Flexible, remote-friendly working within Central European hours
Room to grow into a Head of Client Success or Operations role as systemlink scales
A varied portfolio of clients and projects across AI, automation, and data - no two weeks look the same
03
What we offer
A salary of EUR 2,500 - 3,500 per month, depending on experience
Real ownership of client relationships and projects, with the autonomy to run them your way
A small, focused team that moves quickly and trusts each other
Direct collaboration with the founder and senior strategists - your input shapes how we work
Flexible, remote-friendly working within Central European hours
Room to grow into a Head of Client Success or Operations role as systemlink scales
A varied portfolio of clients and projects across AI, automation, and data - no two weeks look the same
03
What we offer
A salary of EUR 2,500 - 3,500 per month, depending on experience
Real ownership of client relationships and projects, with the autonomy to run them your way
A small, focused team that moves quickly and trusts each other
Direct collaboration with the founder and senior strategists - your input shapes how we work
Flexible, remote-friendly working within Central European hours
Room to grow into a Head of Client Success or Operations role as systemlink scales
A varied portfolio of clients and projects across AI, automation, and data - no two weeks look the same
Benefits
Competitive compensation
Equity for everyone. Market-rate salaries plus meaningful ownership in what we're building together.
Health and wellness
Comprehensive medical, dental, vision. Plus wellness stipends for gym memberships, mental health, and ergonomic setups.
Flexible Time Off
Unlimited PTO that people actually use. We encourage disconnection and discourage burnout culture.
Remote-First Culture
Work from anywhere policy. Home office stipends, coworking allowances, and quarterly team retreats.
Learning and Growth
$2,000 annual learning budget. Conferences, courses, books, certifications. Invest in your future with us.
Latest Technology
Top-tier equipment provided. MacBooks, monitors, whatever setup makes you most productive.
Competitive compensation
Equity for everyone. Market-rate salaries plus meaningful ownership in what we're building together.
Health and wellness
Comprehensive medical, dental, vision. Plus wellness stipends for gym memberships, mental health, and ergonomic setups.
Flexible Time Off
Unlimited PTO that people actually use. We encourage disconnection and discourage burnout culture.
Remote-First Culture
Work from anywhere policy. Home office stipends, coworking allowances, and quarterly team retreats.
Learning and Growth
$2,000 annual learning budget. Conferences, courses, books, certifications. Invest in your future with us.
Latest Technology
Top-tier equipment provided. MacBooks, monitors, whatever setup makes you most productive.
Competitive compensation
Equity for everyone. Market-rate salaries plus meaningful ownership in what we're building together.
Health and wellness
Comprehensive medical, dental, vision. Plus wellness stipends for gym memberships, mental health, and ergonomic setups.
Flexible Time Off
Unlimited PTO that people actually use. We encourage disconnection and discourage burnout culture.
Remote-First Culture
Work from anywhere policy. Home office stipends, coworking allowances, and quarterly team retreats.
Learning and Growth
$2,000 annual learning budget. Conferences, courses, books, certifications. Invest in your future with us.
Latest Technology
Top-tier equipment provided. MacBooks, monitors, whatever setup makes you most productive.
[01]
Apply
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Apply for Project Manager / Client Success Manager.
Apply for Project Manager / Client Success Manager.
Apply for Project Manager / Client Success Manager.
We keep applications simple and review every one personally.
our interview process.
We keep interviews focused and respectful of your time. Most processes complete within one week with clear communication at every step.
Step/01
Application Review
2-3 Days
Step/02
Phone/Video Screen
30 Minutes
Step/03
Final Interview
1-2 Hours
Step/04
Offer & References
1-2 Days
Don't see a fit? Send us your resume anyway.
We're always looking for exceptional people who share our mission.
our interview process.
We keep interviews focused and respectful of your time. Most processes complete within one week with clear communication at every step.
Step/01
Application Review
2-3 Days
Step/02
Phone/Video Screen
30 Minutes
Step/03
Final Interview
1-2 Hours
Step/04
Offer & References
1-2 Days
Don't see a fit? Send us your resume anyway.
We're always looking for exceptional people who share our mission.
our interview process.
We keep interviews focused and respectful of your time. Most processes complete within one week with clear communication at every step.
Step/01
Application Review
2-3 Days
Step/02
Phone/Video Screen
30 Minutes
Step/03
Final Interview
1-2 Hours
Step/04
Offer & References
1-2 Days
Don't see a fit? Send us your resume anyway.
We're always looking for exceptional people who share our mission.